To thank our customers for their loyalty and continual support we have launched a cinema loyalty card!

Simply get your card stamped by the Box Office every time you buy a film ticket and when you have collected nine stamps you can exchange your card for a free cinema ticket! Loyalty cards are free and there’s no sign-up required – just pick one up from the Box Office!

TERMS & CONDITIONS

  • Your loyalty card must be presented to the cashier when purchasing your cinema ticket so your card can be stamped. The cashier is under no obligation to ask you to present your card to them at the point of sale. This is solely the card holder’s responsibility.
  • Stamps cannot be applied to the Loyalty card after a transaction has taken place and the customer has left the point of sale retrospectively.
  • Stamps cannot be transferred from one card to another nor can multiple cards be used to claim a free ticket.
  • One stamp will be issued per cinema ticket purchased at the point of sale, with a maximum of two stamps per customers per transaction.
  • Only one loyalty card can be used at a time per customer.
  • The loyalty card can only be exchanged for a standard adult or child cinema ticket at Gloucester Guildhall and cannot be used in conjunction with any other offer (e.g. Screen Tea tickets).
  • A completed loyalty card can be used only once and must be surrendered to the cashier when redeeming for a free cinema ticket
  • Any Sticker or Loyalty Card which appears, in the absolute discretion of a Gloucester Guildhall, to be photocopied, counterfeit, illegible, stolen or damaged will be invalid for all purposes and will be retained by the organisation.
  • Gloucester Guildhall and Gloucester City Council cannot be held responsible if a customer Loyalty Card becomes lost or stolen.
  • The loyalty card is issued by and will remain the property of Gloucester Guildhall and Gloucester City Council.
  • The Customer loyalty card is only for personal and consumer use. Loyalty stamps cannot be transferred, sold or in any way traded. There is no cash alternative.  
  • Gloucester Guildhall and Gloucester City Council reserve the right to reject the card with reasonable cause.
  • Gloucester Guildhall and Gloucester City Council reserve the right to withdraw or amend this promotion at any time.
  • Gloucester Guildhall and Gloucester City Council reserve the right to modify these terms and conditions at any time at its discretion (acting reasonably). 
  • Nothing in these Terms shall affect your statutory rights. Gloucester Guildhall and Gloucester City Council may (in its sole discretion) decline to enter into any correspondence save as otherwise stated in these Terms.
  • All instructions, terms and conditions on any advertising or promotional materials relating to this Promotion form part of these Terms although, in the event of conflict, these provisions shall prevail over all such other instructions, terms and conditions. Expressions which have been defined above shall have the same meanings when used in such other instructions, terms and conditions wherever the context admits.